We offer live tech support 6 days a week during our regular business hours. During non-business hours we have emergency numbers available for clients with guaranteed response time contracts and/or mission critical systems.

Support is supplied for hardware, software, and services supplied by Marchese Computer (or covered under contract). We do not supply free support for products and services purchased from other parties.

Many support questions are handled free of charge. i.e., questions setting up hardware purchased from us, configuring your PC for our dial-up service, resolving issues with a web hosting account, e-mail issues, etc.. Free tech support is a "courtesy service" we supply for our clients; it is not intended to replace training, user education, or other services which would normally billed at an hourly rate. If your question involves more than a few minutes to resolve, it probably falls under billable support.

More in-depth phone support is available at our regular hourly rates, or as part of the hours purchased on a support/service contract.

We have professionals on staff to answer the majority of all support questions. In those rare cases where we don't, we have the proper contacts and expertise to research a problem and get the answers for you.

General Support Number - (585)343-2713